- Report: #494346
Report - Rebuttal - Arbitrate
Complaint Review: SERVICE MAGIC
SERVICE MAGICatanta, Georgia United States of America
SERVICE MAGIC Kathy Maxfield, 877-800-3177ext8949, contractor relations The company is a joke, no customer service, they send leads not request, or crap lead,three contractors have to run with one winner, they then fail to give credit on bad leads. atanta, Georgia
*Consumer Comment: IT WAS BAD AT FIRST
This is a system set-up to screw the contractors.
I joined after speaking with Kathy Maxfield in contractor relations. I was a member for about 6 months and spent more time running dead end leads, chasing the other 2 contractors to the lead, or just giving free estimates. If it is a good lead, then you have to underbid jobs to beat the other contractors to get the job. All the contractors are really the suckers.
They put me on a system that suppose to only give me leads I requested. They auto generate the leads, they do not pre-qualify the leads. you get them all, you are charged right away for them, you have to weed through them, then it is very hard to get credit. Very much a waste of time.
I tried to terminate my membership. They kept sending the leads and charging me. I have tried to get in touch with someone else. I have now been turned over to collections for over $400. These are not in my requested leads. But i am charged for them. I have contacted "customer no service", only to have them say that they can not help me because i am now in collections. If they would have fixed there system, i would not be in collections.
This is a mill for getting contractors to join, by the time you see the light, they have got you for a couple thousand dollars.
Just stay away and spend your money somewhere else.
This report was posted on Ripoff Report on 09/13/2009 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/SERVICE-MAGIC/atanta-Georgia-/SERVICE-MAGIC-Kathy-Maxfield-877-800-3177ext8949-contractor-relations-The-company-is-a-j-494346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.