- Report: #494346
Report - Rebuttal - Arbitrate
Complaint Review: SERVICE MAGIC
SERVICE MAGICatanta, Georgia United States of America
SERVICE MAGIC Kathy Maxfield, 877-800-3177ext8949, contractor relations The company is a joke, no customer service, they send leads not request, or crap lead,three contractors have to run with one winner, they then fail to give credit on bad leads. atanta, Georgia
*Consumer Comment: IT WAS BAD AT FIRST
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This is a system set-up to screw the contractors.
I joined after speaking with Kathy Maxfield in contractor relations. I was a member for about 6 months and spent more time running dead end leads, chasing the other 2 contractors to the lead, or just giving free estimates. If it is a good lead, then you have to underbid jobs to beat the other contractors to get the job. All the contractors are really the suckers.
They put me on a system that suppose to only give me leads I requested. They auto generate the leads, they do not pre-qualify the leads. you get them all, you are charged right away for them, you have to weed through them, then it is very hard to get credit. Very much a waste of time.
I tried to terminate my membership. They kept sending the leads and charging me. I have tried to get in touch with someone else. I have now been turned over to collections for over $400. These are not in my requested leads. But i am charged for them. I have contacted "customer no service", only to have them say that they can not help me because i am now in collections. If they would have fixed there system, i would not be in collections.
This is a mill for getting contractors to join, by the time you see the light, they have got you for a couple thousand dollars.
Just stay away and spend your money somewhere else.
This report was posted on Ripoff Report on 09/13/2009 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/SERVICE-MAGIC/atanta-Georgia-/SERVICE-MAGIC-Kathy-Maxfield-877-800-3177ext8949-contractor-relations-The-company-is-a-j-494346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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