- Report: #1084663
Report - Rebuttal - Arbitrate
Complaint Review: SET Group
SET Groupunable to locate unable to locate, Colorado USA
SET Group Tapit Worldwide, Jobhuntingsuccess.com, Advanced Career Technologies resume writing, career services unable to locate Colorado
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NOTE: THE COLORADO STATE ATTORNEY GENERAL'S OFFICE IS AWARE OF SET GROUP AND ACCEPTING COMPLAINTS: http://www.coloradoattorneygeneral.gov/
The BBB should also be pursued, but don't expect results and because of the BBB's set up, companies such as SET are able to maintain A+ ratings. Closed complaints do not mean satisfied customers, as I've learned from reaching out to other SET victims.
This company goes by many names, SET Group, Advanced Career Technologies, Tapit Worldwide, Job Huting Success, McKenzie Scott, Professional Job Search. Unfortunately, they know that job seekers are often very much in need of a new job asap and prey on this with an initial phone call and emails, offer lots of sympathy and promise to create a resume that will drastically reduce job hunting time and a better job.
I found out way too late that numerous job hunters also had bad experiences with this company.
Paul Bokelman's Execuitve Vice President and his staff, promised to cut my job search time with an "amazing" resume and by using their database (which btw can easily be accessed with the help of the librarian at your local library, you don't to pay their several thousand dollar fee to get this information quickly)
I am also told by other dissatisfied customers that Lydia McArthur is one of the sales people who helps bring in sales and that she is supportive to start, then simply disappears and is unresponsive when the inevitable issues arise. The problem is in the quality of the resume and of lack of responsiveness. They do offer to redo the resume, however, from all people I spoke to, the resume was either still not good quality or worse than the first version.
Following are a couple of links shared around SET victims that speak of Paul Bokelman's last company, McKenzie Scott, which if you read the comments below these complaints not that SET Group is McKensie Scott's new name, after numerous complaints. His secret is a loophole in the guarantee policy that acts in his favor and not the customer.
There is also a linkedin thread about SET Group that is clearly manipulated by a SET worker in which he provides numberous weak examples in an attempt to improve SET's falterning reputation.
This report was posted on Ripoff Report on 09/15/2013 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/SET-Group-/unable-to-locate-Colorado/SET-Group-Tapit-Worldwide-Jobhuntingsuccesscom-Advanced-Career-Technologies-resume-wr-1084663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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