- Report: #747987
Report - Rebuttal - Arbitrate
Complaint Review: SF Planet
SF PlanetInternet, Minnesota United States of America
SF Planet Amazon Marketplace Did not ship full order, then lied about it. Internet, Minnesota
*UPDATE Employee: We apologize about your experience with us
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'NEW Motorola OEM BP6X with Charging Station. Great! A spare battery and charger.
I placed the order and it arrived in a timely manner. However, when I opened the package, it was the charger only. So I emailed them, figuring there had been an error in packaging.
I received a reply today, and to my surprise it said 'Sorry, you ordered the charger only' with a link to the product. I opened the link, and it was to the same ad I had ordered from. Only now, the title read
NEW Motorola battery charger for OEM BP6X with Charging Station'.
Both the packing slip that came with my order and my order copy on Amazon have the original description. I would not have ordered the charger alone as I was looking for a battery. They changed the item description in a clumsy attempt to make it look like my error.
This report was posted on Ripoff Report on 07/01/2011 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/SF-Planet/Internet-Minnesota-55125/SF-Planet-Amazon-Marketplace-Did-not-ship-full-order-then-lied-about-it-Internet-Minnes-747987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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