- Report: #597103
Report - Rebuttal - Arbitrate
Complaint Review: SHIEKH SHOES
SHIEKH SHOESShiekh Shoes 4083 E. Airport Drive Ontario, CA 917 Internet United States of America
SHIEKH SHOES failure to comply with the stated commitments, lack of customer care, not providing a paid reservation, ignoring letters and requests, fraud. Internet
*Author of original report: today 5 May. My order is not sent until now.
*UPDATE Employee: Customer Service Notes
*Author of original report: My order has not been sent yet
*Author of original report: The answer to a refutation.
*UPDATE Employee: Rebuttal
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I found this store on Internet, I really like the shoes offered by this site. I have read the terms of delivery and payment. I made the order 15.04.2010. The money was blocked in the same day. Online store promised customers to process the order within 3-5 days and contact me email when my order is sent or if the required item is not available. Today is 27.04.2010, has passed 12 days from the moment of the order, but my order was not processed. All my questions regarding my order are ignored. Shipping status - pending not yet shipped. I have worked with many online shops of America, but Shiekh Shoes do bad reputation of the American trade such attitude towards customers.
This report was posted on Ripoff Report on 04/26/2010 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/SHIEKH-SHOES/internet/SHIEKH-SHOES-failure-to-comply-with-the-stated-commitments-lack-of-customer-care-not-pr-597103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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