- Report: #436852
Report - Rebuttal - Arbitrate
Complaint Review: SLEEPYS MATTRESS STORES
SLEEPYS MATTRESS STORES175 Central Ave South Bethpage, NY 11714 Reading, Pennsylvania U.S.A.
SLEEPYS MATTRESS STORES HIDING BEHIND A CONTRACT Reading Pennsylvania
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You will also find that their customer service peoples' we gotcha formal and rude attitude is less than should be expected. I was told it was my fault that I hadn't read and understood the contract. YEP! I suppose it was my fault that the manufacture and their shipping department didn't verify the products quality before it left their possession. Evidently the Implied warranty of Merchantability ends at the shipping department door.
Bottom line, I paid $2021.98 for a product that is less than satisfactory. I chose to refuse the replacement item. There was no guarantee it would be any better and I would have another estimated $100 delivery charge tacked on. Based upon my experience, Iyou should probably be concerned about the Simmons Mattress peoples product quality.
If you want to take the risk of paying an additional delivery cost and slow, rude customer service then Sleepys is the place to buy.
This report was posted on Ripoff Report on 03/23/2009 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/SLEEPYS-MATTRESS-STORES/Reading-Pennsylvania/SLEEPYS-MATTRESS-STORES-HIDING-BEHIND-A-CONTRACT-Reading-Pennsylvania-436852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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