• Report: #1004402

Complaint Review: SLEEPYS mattress

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  • Submitted: Sun, January 27, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: edwest — sewell New Jersey United States of America
SLEEPYS mattress
17 trapper rd sewell, New Jersey United States of America

SLEEPYS mattress KINGS DOWN absolutely horrible sewell, New Jersey

*Author of original report: csable@mattress.com

*REBUTTAL Owner of company: We Are Here To Help

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please any one debating purchasing a kings down mattress, do not do it! We purchased a green/blue king set back on 7/30/2008 after about the first 6 months the mattress became absolutely horrible to sleep on. We paid a good amount for this mattress exactly $1,765.87 I expected a good nights rest from this product for at least 5 years instead I'm left with a hole to sleep in every night. 
So If you don't mind wasting money investing in pain meds and being jerked around by customer service and having some strange person tell you your bed is not sagging according to his yard stick than go ahead and waste your hard earned money. 
Iam a disabled veteran from OIF, I 100% slept better on my little green kot out in the desert. 
SLEEPYS you know this product is way below standard, FIX IT!

This report was posted on Ripoff Report on 01/27/2013 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/SLEEPYS-mattress/sewell-New-Jersey-08080/SLEEPYS-mattress-KINGS-DOWN-absolutely-horrible-sewell-New-Jersey-1004402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

csable@mattress.com

AUTHOR: edwest - (United States of America)

Amazing when you google this email address csable@mattress.com you find all of the complaints associated with it.. 

I will write to this email address with phone and customer code blah blah. I'am not expecting but to have wasted my time once again. SLEEPYS and KINGSDOWN horrible company and horrible product 
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#2 REBUTTAL Owner of company

We Are Here To Help

AUTHOR: Cathy Sable - (USA)


Thank you for sharing your concern(s).  We welcome the opportunity to speak with you.  Please reach out to me at csable@mattress.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you. 
 
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