Shane Matlock and Company in Keerville, Texas contacted our agency in Houston to solicit their services to provide group health insurance leads. Their offer was for $350.00 to provide 10 legitimate leads for start-up companies with at least 5 employees that wanted a quote on health insurance.
They guaranteed the leads and if we were not able to run a quote for the company, that lead would be replaced. Stay away from this company! It has now been approximately 3 weeks and no leads.
I contact both Scott and Shane, co-owners of Shane Matlock and Company, with my displeasure about their services and requested a refund of the $2250.00. After all, three weeks, no leads, no contact was the basis for my request for a refund.
The response from Scott and Shane were " well the $225.00 has already been paid to our telemarketers for the time on the phone, therefore we cannot refund your money." I told Scott and Shane, I paid for 10 group health insurance leads, not for the salary of their employees and it was not my fault if they could not produce the leads. Scott said, well I'll discuss that with Shane and get back to you.
Update: Scott just called with a hot lead for a restaurant that wanted group health insurance. According to Scott they have group health insurance with Nationwide! Nationwide DOES NOT offer group health insurance. Scott says " I haven't nailed it down yet but it's a restaurant in Houston. I told Scott that I sent them a email a week ago to stop trying to make leads for our agency because it wasn't working out! He told me today, there is no way we are going to refund you the $225.00!
This company Shane Matlock and Company does not provide the services they promised and refused the request for a refund.