- Report: #577244
Report - Rebuttal - Arbitrate
Complaint Review: SMC And EMerchant Club
SMC And EMerchant Club996 Flower Glen Street simi valley, California United States of America
SMC And EMerchant Club specialty merchandise corporation scammed me out of over $16,000!! simi valley, California
*Consumer Comment: SMC do the research.....
*UPDATE Employee: im sorry! ill try to help
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I had decided to try to start a business. SMC promises so much. i joined and got the kit--which is worthless by the way. i paid $400 for the kit. (their prices range form $200-$500 for the kit, depending on how many notices they send you before you agree to join) so i get this kit, watch a DVD, read through the booklets and try to get all the info i could. it then said to call my business coach, which i would have for a whole year instead of just the 90 days. she then convinced me to spend over $5,000 to upgrade my membership, get a gift card redemption site,catalogs,gift cards ect. asked me to call and set up the gc website with another gentleman named Justin. then through him i had to spend over another $5,000. this was to get my website functioning, they do all the work to keep the online catalog updated throughout the year. a couple weeks later i get a phone call from a Steve Johnson at emerchant club. he wanted ocer $2,200 to make it so my website is even better. then first time customers didnt have to use a gift card. they could pay by credit card, pay pal ect. a couple weeks later i still have no website. he calls yet again and wants more money. i explained how much money i have spent and have nothing to show for it. and how i am a single mother at the moment and cannot keep shelling out money when i dont make any. he puts me on hold and says he talked to his boss and can offer me the same package for a little less. (this is what they all did to make you feel like your getting a really good deal. i blew up at him. he said he'd call after my website was up. and he did, and of course they want more money. then i get a call from another gentleman who says my website needs work. so now i have all this money invested, a website, tons of catalogs and gift cards, but none of it works. still cant place orders, no money coming in to pay bills. i wasnt expecting to get rich, but at least be able to make a steady income like they said was possible. and not for them to drain my bank account. i have nothing now. i had registered for their website. now it tells me i am not a member. they also try to make you feel better about investing. well over $16,000 spent and i had over $9,000 in credit for merchandise, supp;ies or whatever. i just received an invoice the other day that i got charged $314.95 for membership/renewal fees out of my credits. (membership is supposed to be for a full year!) so now my credits are down to $7,000.and i have no way to use them. my member number doesnt exist, but yet when these people call me they have to tell me my #. my member # is 72147690-69. (they use just the first 8).i am at my wits end and feel so heartbroken and foolish now. i have all these notebooks with so many different names and numbers for these people.but yet i cant get anywhere. please someone help!
This report was posted on Ripoff Report on 03/03/2010 09:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/SMC-And-EMerchant-Club/simi-valley-California-93065/SMC-And-EMerchant-Club-specialty-merchandise-corporation-scammed-me-out-of-over-16000-577244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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