Please be cautious when entering complaints about ANY company that you feel has misled or blatantly cheated you out of money for their services. The following are my observations while posting complaints.
If you are filing a complaint on the Internet (About a company), be sure to compose the complaint in a word processing program like Microsoft Word (Do not type your complaint directly into the interface that is provided by the complaint site). SAVE your document and you will have it to copy/paste in as many complaint sites as you require. After posting a complaint, be sure to check back to determine that it was in fact "posted". If not, you have most likely ran across a "trap site" (I have identified one trap site for the SMC Corporation so far). This is a site, set-up by a company to "filter-out" as many complaints about their company as possible.
Please do not go through all of the hard work and effort to compose a complaint about a company, only to lose it through "trickery". Retaining your document for additional complaint sites (If needed) will save you a lot of time, effort, and frustration. You may recognize a trap site by the fact that they must REVIEW your complaint prior to posting it (They will tell you this AFTER you have submitted your complaint). Additionally, many of the legitimate Complaint website will require that you to provide personal information to allow a company to contest your remarks if slander or defamation are involved.
Think about it, legitimate complaint websites are not responsible for anything that YOU may place on their website (Read their Terms of Service). Why then, would there be a reason to REVIEW your complaint? If you are reading this on a specific website, you may rest assured that this complaint website is legitimate. God bless the REAL complaint websites. They perform a VERY useful function for us all! God bless you and may you live a long and happy life.