- Report: #274507
Report - Rebuttal - Arbitrate
Complaint Review: SMC - SPECIALTY MERCHANDISE CORPORATION
SMC - SPECIALTY MERCHANDISE CORPORATION996 Flower Glen ST. Simi Valley, California U.S.A.
SMC - SPECIALTY MERCHANDISE CORPORATION I CAN'T BELIEVE THEY TOOK MONEY FROM A SINGLE PARENT'S CHILD SUPPORT DEBIT CARD WITHOUT AUTHORIZATION Simi Valley California
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The conversation was pretty basic and simple, "Yes ma'am we can help you achieve your dreams", and then it turned to money. The representative stated that she needed to give a card number to the company so that they may automatically deduct payments to pay for her dues and fees. She stated to them that the only card she had at the time was a child support debit card which only recieved funds once or twice a month.
The single parent told the representative that she would be making the payments via money order or by calling in and verifying that it was ok to take funds out of this particular debit card. Two weeks passed, she received her "BUSINESS IN A BOX" membership kit, and was thrilled at all the endless opportunities. A few days later she found out how difficult it really was due to the price of each item and how many other SMC affiliates that were selling the SAME EXACT PRODUCTS as her at lower prices than she could offer.
So when it came time to talk to a "BUSINESS COACH" she was put in a corner, either she pay $1,750.00 to pay for a website that will do all the work for her or simply walk door to door with all her 6 children and sell the products that way. She decided that she just had about enough and decided to give the whole thing up.
3 months later, money is tight again, her vehicle was taken away from her, and she just started another job. She received her usual amount of child support on her debit card, and was planning to use it to help pay for her electric bill, when she discovered the funds were not available. "How can this be?" She ran to the computer and researched her transactions, "I just got the money yesterday, where did it go?"
100.00 dollar withdraw to smc and 50.00 pending to smc for unknown reasons. She was angered and called to speak to the representatives of this company who took the money that was to be used to cook food for her children, give the kids light when it's dark outside, to heat up the water when they went to take showers. But when she spoke to them she was very disappointed not only did they NOT know why they took the money, they used the excuse of "OH THERE'S A 150.00 CANCELLATION FEE" that supposedly she agreed to.
No where was it written that there would be a cancellation fee for this program and the payment was not at all authorized, which should be considered fraud. Now the single parent must wait 60 days to dispute this grotesque charge on her account that was supposed to be used for bettering the lives of her children, instead the charges were deducted to BETTER THE POCKETS OF THIS GREEDY COMPANY.
This report was posted on Ripoff Report on 09/13/2007 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/SMC-SPECIALTY-MERCHANDISE-CORPORATION/Simi-Valley-California-93065/SMC-SPECIALTY-MERCHANDISE-CORPORATION-I-CANT-BELIEVE-THEY-TOOK-MONEY-FROM-A-SINGLE-PARE-274507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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