- Report: #602124
Report - Rebuttal - Arbitrate
Complaint Review: SMC - Specialty Merchandise Corporation
SMC - Specialty Merchandise Corporation996 Flower Glen Street Simi Valley, California United States of America
SMC - Specialty Merchandise Corporation - SMC Gift Card Site: Lies, Run Around Simi Valley California
I signed up with SMC earlier this year with the impression that I would have an internet site with the gift cards as an added bonus. What I got was a run arouond. The first few people I talked to signed me up as a member. A few days later I was called by my coach who informed me that I didn't have a site but was just a member. She then went on explaining to me the differend levels of programls offered.
She convinced me that the "platnum" package would work best for me and as a bonus I would ger some gift cards to give away.
A few days later I got a call from a company in Phoenix, AZ who specializes in e-stores. They informed me that my site was good for only gift cards and that the customer had to have a gift card to make a purchase. They wanted me to get their site and I could upload my SMC products to the new site. Of course this was going to cost a few thousand dallars. After that I got calls from two other similar companies also from Phoenix. And just this week another company from Phoenix called wanting to do the same thind. Althouth they deny it, I believe thay are related to SMC. How else would they know about my site as no one can find my site unless they know beforehand what it is.
SMC denied knowing anything about the companies in Phoenix but their e-commerce sattelite is in Phoenix. SMC wanted to upgrade me to a "real" internet site for $2,000. They have since dropped down to abour $700.
They lied to me about what kind of site it actually was and refuse to make things right by giving me an actual open to anyone site. They also refuse to refund my money: $1195. I am writing the attorneys general of Arizona and California. I will not let them get away with this.
This report was posted on Ripoff Report on 05/11/2010 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/SMC-Specialty-Merchandise-Corporation/Simi-Valley-California-93065/SMC-Specialty-Merchandise-Corporation-SMC-Gift-Card-Site-Lies-Run-Around-Simi-Valle-602124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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