• Report: #780323

Complaint Review: SMC

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  • Submitted: Fri, September 23, 2011
  • Updated: Fri, September 23, 2011

  • Reported By: Tammy — Paulden Arizona United States of America
SMC
1320 San Bernardino Ave,Fontana,Ca 92335 Fontana, California United States of America

SMC Specialty Merchandise Corp. Will not have to pay membership for a year. Fontana, California

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I started my membership with SMC, and was making my member payments. Then I moved to another state. Called SMC and made all the changes to my address and payments. They did not change any of my info. So when I went to buy from them again my member ship had been cancled.  They correccted the mistake and gave me a offer to pay off my membership so I did and the rep told me I would not have to pay my membership dues until a year.  It has not been 6 months and I received a invorce to py my membership fee of $49.00. I called and was to I have to pay for my yearly membership. And I responded that I already have.  I was told by the rep that when I paid off the membership it did not include this years membership. I told the rep, that I was told it did. Gave the reps name and everything. She then told me that if I do not pay it my membership will be cancled. So they want me to pay double.

This report was posted on Ripoff Report on 09/23/2011 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/SMC/Fontana-California-92335/SMC-Specialty-Merchandise-Corp-Will-not-have-to-pay-membership-for-a-year-Fontana-Calif-780323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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