- Report: #465866
Report - Rebuttal - Arbitrate
Complaint Review: SOE-Tuscon, SOE, Sony Online Entertainment LLC.
SOE-Tuscon, SOE, Sony Online Entertainment LLC.www.poxnora.com Tuscon, Arizona U.S.A.
SOE, SOE-Tuscon, Sony Online Entertainment LLC. Operates a Bait & Switch in PoxNora Online Game Tuscon Arizona
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On 05-21-2009, a forum thread was begun by the then Community Manager to consolidate complaints and gather feedback from consumers regarding a drastic change made to the terms of purchase of Premium Memberships in the game.
The most significant change was a discount originally offered to players who became Premium Members in the online store for single items. After members joined the Premium Membership program, this store itself was removed without prior notice to the customers and without a published plan in place to compensate them.
Registration to the PoxNora forums is free, and upon joining anyone interested may read the posts and complaints associated with customers claims against SOE-Tuscon, formerly Octopi, LLC.
In summary, SOE-Tuscon / Sony Online Entertainment, LLC. altered a written contract after money changed hands. Goods were promised and still have not been delivered and though promises of some form of compensation have been made, none have become reality.
This report was posted on Ripoff Report on 06/29/2009 02:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/SOE-Tuscon-SOE-Sony-Online-Entertainment-LLC/Tuscon-Arizona/SOE-SOE-Tuscon-Sony-Online-Entertainment-LLC-Operates-a-Bait-Switch-in-PoxNora-Online-465866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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