• Report: #309033

Complaint Review: SOLO COMMUNICATIONS - ESBI

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  • Submitted: Thu, February 14, 2008
  • Updated: Sat, February 16, 2008

  • Reported By:ABINGDON Virginia
SOLO COMMUNICATIONS - ESBI
BOX 15624 CLEARWATER, Florida U.S.A.

SOLO COMMUNICATIONS - ESBI FRADULENTLY BILLED FOR VOICE MAIL, I DID NOT ORDER CLEARWATER Florida

*Author of original report: ESBI SOLO COMMUNICATIONS

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I received on my residental phone bill, the service is provided by Embarq, a fradulent charge for a voice mail service that I did not order. they told me to pay it and it would be credited back. I am not going to pay for a service that I did not order or would ever even want. they claimed it was ordered over the internet on Jan. 24. I looked thru my history and email for that date and no such entry is there. they are a bunch of crooks and liars. for those who have paid your money to them it will be interesting to see if you get it back.

Lawson
ABINGDON, Virginia
U.S.A.

This report was posted on Ripoff Report on 02/14/2008 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/SOLO-COMMUNICATIONS-ESBI/CLEARWATER-Florida-33766/SOLO-COMMUNICATIONS-ESBI-FRADULENTLY-BILLED-FOR-VOICE-MAIL-I-DID-NOT-ORDER-CLEARWATER-F-309033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ESBI SOLO COMMUNICATIONS

AUTHOR: Lawson - (U.S.A.)

TO EERYONE WHO HAS BEEN SCAMMED BY THIS COMPANY--THERE ARE A FEW THINGS YOU CAN DO.

1. CALL THE 800 NO.LISTED UNDER THE 3RD PARTY BILLING AND TELL THEM YOU DID NOT ORDER THE SERVICE--WRITE DOWN THE DATE THE SERVICE WAS SUPPOSEDLY ORDERED AND THE DATE YOU CALL TO CANCEL IT, ALSO WRITE DOWN THE CANCELLATION NUMBER THEY GIVE YOU.

2.CALL YOU PHONE SERVICE PROVIDER AND HAVE A BLOCK PUT ON 3RD PARTY BILLING. TELL THEM IF YOU WANT 3RD PARTY BILLING ONLY TO ALLOW IT IF IT IS IN WRITING BY YOU. ASK THEM TO TAKE THE CHARGES OFF YOUR BILL AND FILE A DISPUTE WITH THE BILLING AGAINST THE COMPANY --WRITE DOWN THE NUMBERS THEY GIVE YOU FOR THIS AS WELL AS THE DATE.

3. IF THEY TRY TO BILL YOU VIA--SEND THE BILL BACK AND WRITE A LETTER DISPUTING THE CHARGES.

4. REPORT THEM TO EVERY AGENCY THAT HANDLES CONSUMER PROTECTION PROBLEMS.

5.DO NOT OPEN EMAIL WITH ANYTHING "FREE" OR YOU HAVE WON SOMETHING AS THE HEADING. YOU CAN BE SIGNED UP FOR SERVICES JUST BY OPENING THESE EMAILS.
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