• Report: #954182

Complaint Review: SOUNDS BY DMAC

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  • Submitted: Fri, October 12, 2012
  • Updated: Fri, January 18, 2013

  • Reported By: KatyScott — Las Vegas Nevada United States of America
SOUNDS BY DMAC
Internet United States of America

SOUNDS BY DMAC David Carrasco, DJ-DMAC Unprofessional, unorganized, unapologetic, dishonest, uncaring. Internet

*REBUTTAL Owner of company: Please feel free to ask me my side

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When I first met David I was skeptical about his laid back demeanor. I was reassured by my wedding planner that he was good at what he did. So, I ignored my instincts. I sent him a song that I wanted played during the ceremony and he ended up confusing me for another bride and sent me songs that were for someone elses wedding. As it got closer the big day we had
another meeting and I brought my fianc. My fianc did not like the laid back demeanor either, but we trusted our planner. And I had even narrowed down the songs I wanted played because I wanted the DJ to feel like I wasnt stepping on
his toes. We told him multiple times that we did not like country music and that we did not want it played at the wedding. Day of the wedding the ceremony went great. But, at the reception he announced us as Mr. and Mrs. Cooke, my new
last name is Scott. Not wanting to make a scene at my own wedding I let it go. Turns out he forgot our paperwork. And people were having a good time and everything went well. As it got closer to the end of the night I asked him to
slow the music down and he started playing country music. Knowing that I had told him multiple times not to play it I felt like he had not listened to me. I told him to play the last song of the night and ended my reception early
because I was that mad at him. He needs to be more organized and listen better.

 And while he has since apologized for his name mix up it was two weeks later right before I wrote this review. I had to confront him with the name mix up before he would even admit any wrong doing. I wish he had apologized at the reception when it mattered most. Plus, then he went around disputing the reviews on other wedding websites denying that he had any connection to our wedding. My wedding planner refunded me the money he cost because of his unprofessional mix up.

 This is a warning to other brides that this DJ will stress you out. If anyone recommends him and you decide to use him, be sure that you double and triple check everything he has throughout your meetings. Even the day of your wedding! 

This report was posted on Ripoff Report on 10/12/2012 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/SOUNDS-BY-DMAC/internet/SOUNDS-BY-DMAC-David-Carrasco-DJ-DMAC-Unprofessional-unorganized-unapologetic-dishones-954182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Please feel free to ask me my side

AUTHOR: Dave - (United States of America)

As of October her money was fully refunded plus some, I felt since she wasnt a happy bride and thats what i always strive to do... it was what i thought was best, my goal was to make everyone happy. and people were dancing all night.. i really do not want to go into details in the matter about her in public out of respect to the bride... If you have any questions regarding this matter please feel free to ask me when you are interviewing me, .... I guess we didnt see eye to eye music wise, this is why i always want to meet my clients, as long as everyone was dancing ALL night i felt i was doing my job..... please feel free to contact me for any questions ...Yours truely Dave

P.S. I refunded her money not the Planner ...the Planner just gave it to her
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