- Report: #866683
Report - Rebuttal - Arbitrate
Complaint Review: SPARKLETTS WATER
SPARKLETTS WATER6750 DISCOVERY BLVD MABLETON, Georgia United States of America
SPARKLETTS WATER SIERRA SPRINGS BAIT & SWITCH, DECEPTIVE BILLING, YOU NEVER KNOW WHAT COMP YOU ARE DELING WITH MABLETON, Georgia
When I first called to have bottle water delivered I was dealing with Sierra Springs the agreement was for 10 bottles every month and was for month to month with no contracts and if I did not need 10 bottles then I would tell the driver know the amount that I needed at the time. This worked well for the first 2 months. One day I get a notice that Sierra Springs was now Sparkletts Water, a couple of red flags went up but I decided not to make a big deal out of it. During one of the deliveries now Sparkletts trucks are delivering the water I toled the driver that I only needed 2 bottles this time and he did leave two.
When the next bill came they charged me for five, I immediately called their customer service to dispute the charges, but apparently now whether I take one or five I will be getting billed for 5 bottles I immediately closed the account and terminated the delivery. Months have gone by and despite a written letter sent to Now DH water they keep sending me a bill.
Don't fall for their misleading tactics, these people keep changing the name of their Company, a basic bait and switch' Don't do business with this company there are nothing but scum"And I will never pay for 5 bottles of water when I got just two.
This report was posted on Ripoff Report on 04/10/2012 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/SPARKLETTS-WATER/MABLETON-Georgia-30126/SPARKLETTS-WATER-SIERRA-SPRINGS-BAIT-SWITCH-DECEPTIVE-BILLING-YOU-NEVER-KNOW-WHAT-COM-866683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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