• Report: #874359

Complaint Review: SPRINT COLLECTIONS

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, April 26, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: THOMAS J PEOPLESNATION2010@YAHOO.CO — AUSTIN Texas United States of America
SPRINT COLLECTIONS
AUSTIN, Texas United States of America

SPRINT COLLECTIONS SPRINT CELL PHONES AT RADIO SHACK ON OLTORF IN AUSTIN TEXAS THE SPRINT STORE HAS SENT A BILL OF 483.93 CENTS TO ME AFTER I REPORTED THE PHONE STOLEN AT THE Y AT OAK HILL ON THE NUMBER 333 BUS AT CAPITAL METRO IN AUSTIN AND A POLICE REPORT WAS MADE ABOUT THE SA AUSTIN, Texas

*General Comment: Every One is not a thief

*Consumer Comment: Responsibility

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

i bought a sprint phone in 2007 and it was stolen the same week i bought it. i made a police report and because of the nature of high call volumes at that dept that long ago now 2012, they at sprint collections is attempting to charge me 494. dollars and 82 cents for a faliure  on their part to be lazy about the investigations in their dept. and turn around and reactivate the stolen phone to another prospective customer. please contact me at (((REDACTED)))

This report was posted on Ripoff Report on 04/26/2012 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/SPRINT-COLLECTIONS/AUSTIN-Texas-78745/SPRINT-COLLECTIONS-SPRINT-CELL-PHONES-AT-RADIO-SHACK-ON-OLTORF-IN-AUSTIN-TEXAS-THE-SPRINT-874359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on SPRINT COLLECTIONS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Every One is not a thief

AUTHOR: Detective Sam - (United States of America)

You cleverly omitted the fact that a police report was filed and that what the author claims actually occurred.  You're only concern was the money should be paid.  

1. it actually encourages this type of crime if the thief was gonna get free phone service for the next two years courtesy of the victim.

2. Close minded individuals always attain some sort of power where they dispense injustice and disservice to the community.

3. Lead follow or get the heck outta the way.  go get your commission check from sprint.
Respond to this report!
What's this?

#2 Consumer Comment

Responsibility

AUTHOR: Gabriel - (USA)

I hear stories like this all the time and what always gets me is that the person reporting this sort of thing never understands their responsiblity towards their purchase. When you signed up for sprint service you agreed to pay your monthly service charge for 2 years. In return sprint sold you a phone at a discounted price. That may have been anywhere between a 200-400 dollar discount. You then reported that your phone was stolen. Guess what, you are still on the hook for paying your service charge for 2 years even if you don't have the phone anymore. If you were to buy a car and it were stolen do you really think you can go back to the dealer or auto loan and tell them you aren't going to make any more payments on the car that was stolen?

Luckily sprint does have a way out of their agreement. It's called an early termination fee. You pay that one time fee and that makes up for the discount they gave you on the phone orignially and then you can discontinue your service and don't have to make any more payments. You are still responsible for the cost of the phone that, through your own negligence, you lost.

Imagine what would happen if sprint did not do business this way. I, as a customer, could sign a 2 year agreement and get a free phone worth 500-700 dollars. I could then say I "lost" the phone and not make any more payments. In reality I could just turn around and sell the phone to a buddy for 500 dollars or so for a pure profit. This is called fraud. It does happen, and it is illegal. One of the big reasons service and phone prices are rising is because of this. Take responsibility for your own belongings and honor your commitments. Be a part of the solution not the problem. Thank you.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory