- Report: #368432
Report - Rebuttal - Arbitrate
Complaint Review: SPRINT PCS
SPRINT PCSP.O. BOX 219554 KANSAS CITY, Missouri U.S.A.
SPRINT PCS - WEST ASSET MANAGEMENT SAID I AUTOMATICALLY RENEWED AND REPORT TO MY CR REPORT WRITE OFF OF $150 KANSAS CITY Missouri
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Their representative or some person from Sprint said they would find a recording or other written evidence that I did renew my contract with you. She said this would take about 60 days, more or less, but I would receive it in mail.
I HAVE NOT RECEIVED ANYTHING FROM THEIR COMPANY SHOWING I RENEWED ANY SERVICE AGREEMENT.
Furthermore, NO company has the right to renew anyone without their knowledge and acceptance. And then charge them for supposedly canceling a contract that never existed.
Sprint service left me without any cellular service for 4 days, 4 business days and that was just the end of a LONG series of very poor service.
I was a loyal customer for about 10 years until their service changed. Now,their service remains in the same pattern as "very poor" as I cannot get any correspondence or evidence which they claim I have "automatically" renewed my contract with them. Again, I DO NOT OWE THIS DEBT.
I am requesting that they remove their negative comments from my credit report and by copy of this letter to my attorney, and the Better Business Bureau, and the three credit reporting agencies, hope to be hearing from them soon, in order to avoid proceeding further with legal action to clear this from my credit report.
This report was posted on Ripoff Report on 08/30/2008 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/SPRINT-PCS/KANSAS-CITY-Missouri-64121-9554/SPRINT-PCS-WEST-ASSET-MANAGEMENT-SAID-I-AUTOMATICALLY-RENEWED-AND-REPORT-TO-MY-CR-REPORT-368432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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