- Report: #403063
Complaint Review: SPRINT
| SPRINT Sprint P.O. Box 660075
Nationwide U.S.A. |
|
SPRINT BILLING SUPPORT SCAMS SPRINT OVER CHRAGEING ON CELL PHONE BILL RIPP OFF Arizona, Dallas Texas
*Consumer Comment: Scam to get personal information
*UPDATE EX-employee responds: You do NOT have to wait till your contract expires to have ETF waived $$$$$$$$$$
Does your business have a bad reputation?
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Corporate Advocacy Program™
Richard
Glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 12/19/2008 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/SPRINT/nationwide/SPRINT-BILLING-SUPPORT-SCAMS-SPRINT-OVER-CHRAGEING-ON-CELL-PHONE-BILL-RIPP-OFF-Arizona-Da-403063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Scam to get personal information
AUTHOR: Nate - (United States of America)
SUBMITTED: Monday, October 22, 2012
Their customer service stated that this account number was NOT a valid number with them, nor could they find it using my name.
The things that struck me as odd with the bill were as follows
1) It appeared to be a photocopy in 1 color only
2) The bill states the following: The following calls were completed using sprints network the charges for these calls will not be on any other telephone company bill. Amounts due may be referred to a collection agency if not paid. Please pay upon receipt.
3) Sprints customer service department stated that the account listed was invalid. They gave the following number for Sprints fraud department 888-788-0788
If you receive a bill similar to this DO NOT PAY contact Sprint and verify with them first especially if you do not have a Sprint account. This information was forwarded to their fraud department along with my state agency.
And never give out any information like address, work place, SS# to anyone including GOD or you will regret it.
#2 UPDATE EX-employee responds
You do NOT have to wait till your contract expires to have ETF waived $$$$$$$$$$
AUTHOR: Ushoulddumpsprint - (U.S.A.)
SUBMITTED: Monday, December 22, 2008
It can be hard to cancel a line with sprint for the employees metrics are negatively affected. It is easier to port the number out and then change the number with the new carrier if you want a new number. Once your number is ported, it will automatically shut down your Sprint account.
Before you port, make sure the ETF is waived and call back and double check with another rep and have them read the previous reps note making sure notated that the etf will be waived. There is an interaction number if you ask for it. They may also try to offer you things but remember you had all those billing issues.
Do you really trust to stay at this point? You have to wait till you get your first bill after January 1st and when the change in surcharge amount is viewable....you may then cancel with not ETF. You need to cancel right away for if you pay the bill, you accept the charge and you are still locked into your agreement.

