- Report: #989544
Report - Rebuttal - Arbitrate
Complaint Review: SRT (Southern Refrigerated Transport)
SRT (Southern Refrigerated Transport)8055 US Hwy 67 Texarkana, Arkansas United States of America
SRT (Southern Refrigerated Transport) These People Are Totally Dishonest And Will Rip Off Potential Drivers Texarkana, Arkansas
They claim to have a company policy not to drive on snow/ice but I've been in every winter storm that has hit the Midwest and Northeastern section of the country. On the application of all companies I've worked for, including this one, there is a question that asks the potential driver which regions/states they are most comfortable in driving and I answered with southeast and southwest. [continued below]....
I'm opposed to driving in the snow, chaining up. I feel that if the snow/ice is bad enough to chain up, it's bad enough to pull over to a safe haven and not risk my life for their profit. The forced dispatch and routing is what it is, they'll make you late most often than not by giving you attitude instead of trying to work together as a team to get the job done. The routes to each individual company/customer are most often taking you out of the way and the time given to deliver will most often not give you time to eat, sleep at a truck stop or shower every day. The only thing good I have to say about this company is that when my cousin passed away, they did their best to get me home to attend the funeral, other than that they suck. There are no APU's on the trucks and they don't ever plan on installing them either. There have also been times when the office personnel has screwed up loads and the night/weekend dispatch crews have tried to blame the driver for the screw up. I have offered alternative routing that would save time, fuel and insure on time delivery only to be told to use the given route and do as I am told to do as if they own me while I'm in their vehicle. If you want to be treated like a slave instead of an employee, this company is for you, if not then my advice is to run as far away as you can as if this were a plague.
This report was posted on Ripoff Report on 01/01/2013 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/SRT-Southern-Refrigerated-Transport/Texarkana-Arkansas-71854/SRT-Southern-Refrigerated-Transport-These-People-Are-Totally-Dishonest-And-Will-Rip-Off-989544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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