• Report: #1090945

Complaint Review: SS Digital Media

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  • Submitted: Thu, October 10, 2013
  • Updated: Thu, May 08, 2014

  • Reported By: Anonymous — Michigan
SS Digital Media
1500 N. Stephenson Highway Royal Oak, Michigan USA

SS Digital Media Employees of this firm write fake reviews for their clients on sites like Yelp Royal Oak Michigan

*REBUTTAL Owner of company: Call me: 248.629.9594

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Employees of this firm, specifically Amanda Friedt and Jennifer Mancini, as well as interns, have been writing fake reviews of their clients services on Yelp. In these reviews, they makes dishonest claims about their "experiences" with their clients business services, always give their clients 4 or 5 star ratings, and never disclose that they are in fact being paid to manage the company's brand and online reputation. 

Clients of SS Digital Media whom have been review by employees - including Modern Skate and Surf, Royal Oak, MI; Mike DiLaura & Associates, Mount Clemens, MI; Kent City Ford, Kent City, MI; Best Western Grandville Inn, Grandville, MI; and Drayton Group Inc., Auburn Hills, MI - may or may not be aware of this deceptive and highly unethical business practice. Friedt even went so far as to write a review for SS Digtal Media, claiming they helped her build a new website for her business and they have "great customer service."

The filer of this complaint has reported these reviews, and the reviewers, to Yelp. Only one review has since been removed (Friedt's review of her own company), and no further actions has been taken on behalf of Yelp.


This report was posted on Ripoff Report on 10/10/2013 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/SS-Digital-Media/Royal-Oak-Michigan/SS-Digital-Media-Employees-of-this-firm-write-fake-reviews-for-their-clients-on-sites-lik-1090945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Call me: 248.629.9594

AUTHOR: Nick Skislak - ()

Delivering great results and an enjoyable experience lies at the core of our company's value and because of such, SS Digital Media only implements ethical business practices in our digital marketing strategies for our clients. We work in long-term, one-on-one relationships with our clients, and in turn develop a close-knit rapport  with them. We regularly refer business to each other and utilize each other's services. It is not uncommon for our staff, friends and family to recommend our clients' services.

As owner and president of SS Digital Media it is my desire to provide an unmatched level of service for every client and project we take on.

Please visit our website to learn about what we do.

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