- Report: #280667
Report - Rebuttal - Arbitrate
Complaint Review: STAINSAFE
STAINSAFE354 Hiatt Drive Palm Beach Gardens, Florida U.S.A.
STAINSAFE Warranty RIP OFF! Palm Beach Gardens Florida
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I don't think anything was ever sprayed to treat the furniture,but thats another story.
I decided to call STAINSAFE and discuss these stains.I was asked all kinds of questions and I told my story.They came back with a claim number,and then said that the warranty was void,beacuse I used an unapproved cleaner.
I immediately was in shock with their answer,as the stain was NOT caused by the cleaner,and I only tried to use it in one SMALL (VERY SMALL) area.They became rude with me and said that there was NOTHING they could do!
They didn't offer to send a represenative out to the house or anything.I immediately felt that there was some sort of SCAM here,but it wasn't until I researched this company on the intenet that I realized the magnitude of the situation.Nearly 3000 BB complaints in just the last few years!!!
All very similiar stories to mine!!
The warranty is a SCAM,and I really don't think anything was ever put on the furniture to prevent stains either! Another SCAM!
And I'm even more disappointed in Wickes Furniture,for allowing a product such as this to be sold.I normally wouldn't get involved with something like this,but the salesperson at Wickes said it was the best $110 we could spend on protection of our furniture.He must have made some commission on the deal,too.
The bottom line is to NEVER fall for a furniture warranty such as this.STAINSAFE is a COMPLETE SCAM,and I don't understand how they are allowed to continously operate as a business!
TOTAL SCAM! Did I say SCAM???????
This report was posted on Ripoff Report on 10/24/2007 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/STAINSAFE/Palm-Beach-Gardens-Florida-33418/STAINSAFE-Warranty-RIP-OFF-Palm-Beach-Gardens-Florida-280667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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