- Report: #608419
Report - Rebuttal - Arbitrate
Complaint Review: STAPLES OFFICE SUPPLY
STAPLES OFFICE SUPPLYInternet United States of America
STAPLES OFFICE SUPPLY They advertised a product and because of their mistake they said they were out of stock. Internet
So the real reason wasn't that they were out of stock. They had made a computer error upon checkout that gave everyone a coupon toward their purchase that would have cost them money. So Staples to cover their mistake said it was out of stock. Boycott Staples if this is the way they are going to do business. They put the money back in my account for my purchase after they realized their blunder. Many retailers lose money by making errors and will honor their mistake to keep their customers but Staples would rather ignore their customers and act like nothing happened. For this reason I will never shop at Staples again. I hope more people will report this company for being ripped off of their credit card info, e-mail address. and home address just for a blunder that would have cost Staples.
This report was posted on Ripoff Report on 05/29/2010 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/STAPLES-OFFICE-SUPPLY/internet/STAPLES-OFFICE-SUPPLY-They-advertised-a-product-and-because-of-their-mistake-they-said-th-608419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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