- Report: #1042395
Report - Rebuttal - Arbitrate
Complaint Review: STATUSBABY MOVING
STATUSBABY MOVING2400 West Copans Road Suite 9 Pompano Beach, Florida United States of America
STATUSBABY MOVING Thinking about using their services? Please read on before doing to do. Pompano Beach, Florida
*Author of original report: Status Baby delivery problems
*REBUTTAL Owner of company: Insurance will somehow prevent the event from occurring.
*Author of original report: Your laughable offer
*REBUTTAL Owner of company: Maria Bastos Response
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Since then, I have been contacting them on a bi-weekly basis after 150 days and they usually explained it was a delay at the port, then that they needed to consolidate shipment, so forth and so on. Finally, yesterday (04/03/13), more than 8 months later, someone finally had the guts to come clear and tell me that their truck where my box was being transported caught on fire back in January and my box was lost. I called them more than 6 times after January and the explanation was that they were waiting to consolidate shipping. They offered me $150 refund, which was the maximum their insurance covered.
When I asked about the $412 for the service, they said it was non-refundable.
It is really amazing to see how these companies can get away time and time again with these tactics. Probably because we consumers are spread throughout the country and don't hear about each other's experiences with them.
So, I am sharing my experience here because I sincerely hope I can help others from getting theselves in the same sitution I'm in right now. It's not pleasant!
This report was posted on Ripoff Report on 04/11/2013 06:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/STATUSBABY-MOVING/Pompano-Beach-Florida-33069/STATUSBABY-MOVING-Thinking-about-using-their-services-Please-read-on-before-doing-to-do-1042395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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