- Report: #805627
Report - Rebuttal - Arbitrate
Complaint Review: STEALTH SOLAR
STEALTH SOLAR2334 W MAIN ST MESA,, Arizona United States of America
Stealth Solar REVIEW: Ripoff Report Verified Stealth Solar 100% customer satisfaction commitment. Stealth Solar focused on providing the highest quality Solar energy panels for business & residential savings Phoenix, Glendale, Tempe, Mesa, Avondale, Sun City, Suprise, Goodyear, Fountain Hills, Scottsdale, Paradise Valley, Casa Grande, Tucson, Globe, Apache Junction, Payson, Flagstaff, Sedona.
*UPDATE: Stealth Solar pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Stealth Solar recognized by Ripoff Report Verified
*REBUTTAL Owner of company: Complaint about wrong company
Editors UPDATE: Positive rating and recognition has been given to Stealth Solar for its commitment to excellence in customer service.
Ripoff Reports discussions with Stealth Solar have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Complaints, we all get them. How a business takes care of those complaints is what separates good businesses from the bad ones.. Stealth Solar listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Stealth Solars principal, Mr. Fred Richie, has informed Ripoff Report that his personal philosophy is that all their customers are precious and treated like they are family. As a successful businessman, Mr. Richie feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Richie hopes to maintain Stealth Solar as a successful enterprise that is known for always taking care of their customer.
Stealth Solars installation team have expressed that they feel very confident doing their job. The project manager at Stealth stated "I have seen Mr. Richie take personal interest in the system design and component selection for the customer. With his NABCEP certification and years of experience in designing some of the most reliable systems for companies like Knight Transportation, I know that he has the best design skills. It always gives me great pleasure to go back to the customer a year after the install and find that the system has exceeded power production expectations by 10 to 15 percent.
Sealth Solar takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Stealth provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Junaid is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Stealth Solars past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
Stealth Solar recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Investigation Stealth Solar has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with Mr. Richie and many of his past and current associates, Ripoff Report is convinced that Stealth Solar is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE REPORTS THAT WAS FILED ABOUT STEALTH SOLAR:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm complaints were resolved, Ripoff Report emailed the authors of all the Reports about Stealth Solar to insure any and all issues were resolved to the customers satisfaction. DO NOT BELIVE THE REPORT BELOW They never responded to Ripoff Report to help them so Stealth Solar could make things right with them.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
STEALTH SOLAR HIGH PRICE SOLAR WATER HEATER SYSTEM MESA, Arizona
We have paid over 10,000.00 dollars for a solar water heating system that has not saved us any money on our electric bill. When we called about this, they asked for a yearly sum of our SRP bill which we provided. Nothing sense from them. We recently saw a television article about an elderly lady that was ripped off by this company and she managed to get them to reduce her bill to about 2,000.00 We are looking into that at this time. The other thing that made us mad, we were told we would have two phases in the solar program, The first was hot water and the second was photo electric. We asked for the second phase to be installed and were told we don't have enough credit to finance that phase. See you later ! Someone should stop these guys from the rip off scheme they have going. Buyer Beware !!!
This report was posted on Ripoff Report on 12/06/2011 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/STEALTH-SOLAR/MESA-Arizona-85201/Stealth-Solar-REVIEW-Ripoff-Report-Verified-Stealth-Solar-100-customer-satisfaction-comm-805627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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