• Report: #928065

Complaint Review: STOMPEEZ

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  • Submitted: Thu, August 16, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: mstee58 — Durham North Carolina United States of America
STOMPEEZ
Internet United States of America

STOMPEEZ Order pair of STOMPEEZ shoes on line on 8/4/12. Received e-mail saying item had been shipped out on 8/6/12 via USPS. As of 8/17/12 have not received. Website has no address or phone on their web Internet

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On 8/4/12, I ordered a pair os STOMPEEZ for my grand-daughter for hier birthday.  On 8/6/12  received an e-mail saying my order had been shipped with a e-mail address from sales@wholesale_plush.com.  Waited a week and had not received item.  Went on their website wholesale_plush.com and noticed there was no address or phone number listed to contact these people.   I sent an e-mail inquing about my item to sales@wholesale_plush.com.. Got no response.  Since this transaction was done  thru my debit card, I checked my bank statement and did see wherer the $25.45 was taken.  I noticed a phone number of 412-408-3447 was listed next to this  transaction..  I called this number and I get a recording that says : You have reached Max, Flex & Keystone Sourcing.  A recording gives you a list of options, one option is  to press 6 for customer service.  When you press 6 it sends you right back to the main menu.  I have called at 10 times and this is all I get reach time I call.  According to the United States Postal Service , they could not verify the validity of any e-mail address that was submitted to their track & confirm tool  using this tracking number 9400-1102-008-3455-438573) which appeared on the e-mail that was sent me regarding shipping of item.  As of today I have not received item, no response thru e-mail I said or call from my voice mail message I left.

This report was posted on Ripoff Report on 08/16/2012 08:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/STOMPEEZ/internet/STOMPEEZ-Order-pair-of-STOMPEEZ-shoes-on-line-on-8412-Received-e-mail-saying-item-had-928065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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