- Report: #679944
Report - Rebuttal - Arbitrate
Complaint Review: STROBES NMORE
STROBES NMORENationwide United States of America
STROBES NMORE STROBES N MORE REVIEW THEY SELL WHAT THEY DON'T HAVE IN STOCK SHOULD BE THROWN IN JAIL. OWNER IS A CROOK FAKE THIEF RHODE ISLAND, Nationwide
*Consumer Comment: Strobes N More Give Great Service!
*REBUTTAL Owner of company: Item ordered was sent
So a week before christmas I ordered a TOMAR 200S in blue/clear. On
their website it says "these units are in stock at this price". A week
after placing the order the light still had not shipped, so I called
them. Turns out it had to be ordered because it wasn't in stock. Ok no
big deal (although irritating). So the light comes today, with a
vertical mount. The website states "COMES WITH WINDSHIELD MOUNT".
Picture does show a vertical mount, but I assumed they just picked a random stock photo. So I call them, and get told "Oh the vertical mount is what we call a windshield mount". REALLY? You change the name on something, and expect people to know what they are getting? So I told her to go to tomar's website and check out what a windshield mount is.
Her response "Oh...yeah I see the difference....but we call the other one a windshield mount". So my only option is to buy my own mount, or send my light back and wait another 3 weeks. I'll be keeping it and finding my own windshield mount. This will be the last time I order from them.
This report was posted on Ripoff Report on 01/07/2011 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/STROBES-NMORE/nationwide/STROBES-NMORE-STROBES-N-MORE-REVIEW-THEY-SELL-WHAT-THEY-DONT-HAVE-IN-STOCK-SHOULD-BE-THRO-679944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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