- Report: #1098301
Report - Rebuttal - Arbitrate
Complaint Review: STS Tire
STS Tire348 n Lewis rd Royersford, Pennsylvania USA
STS Tire Unprofessional and dishonest Royersford Pennsylvania
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STS TIRE ROYERSFORD
I had been bringing my car there for years. Whithin the last year or so there was a change in management. I noticed a dip in overall quality but I chalked it up to the change. Things never trended upwards. My friends warned me about their experiences.
The last time I took my car in Mechele promised my car to be done by noon when I asked. When I showed up she said "You were late in dropping it off and it won't be done untill tomorrow. If that was the case why did she promise it for noon then not bother to call me to tell me otherwise. I just wanted my car to get an inspection. I left it for another day and when I was called at 3PM there was a laundry list of things that I "needed". She could not give me a detailed breakdown, just the excessive amount the wanted. I picked my car up and asked to speak with the manager. He was MIA and never returned my call.
I took my car to Tires Plus and they were able to inspect it same day without the list STS (Mechele) required. Tires Plus even was able to do my 60,000 mile service which I for got to ask about.
It's a foregone conclusion that I have switched shops. I wished I listened to my friends and neighbors over the last year about STS.
This report was posted on Ripoff Report on 11/10/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/STS-Tire/Royersford-Pennsylvania-19468/STS-Tire-Unprofessional-and-dishonest-Royersford-Pennsylvania-1098301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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