SUBWAY prices going up, portions getting much smaller Johnson City, Erwin, Elizabethton, Bristol, Kingsport Tennessee

Hello, I am writing today to inform all who read this of a policy that Subway has implemented in the making of their sandwiches. They have come up with a new formula a while back, and it is getting ridiculous! I was a loyal patron of Subway for the past 18 years or so. I was in a Subway restaurant in Elizabethton Tn, and the manager was telling new employees that no more than 3 black olives or 3 jalapenoes on a 6 inch sandwich, or no more than 6 of each on a footlong were allowed or the person would need to be charged for "extra" foods. This is B.S.! NEVER in the past 18 or 19 years have I ever been intentionally skimped on food by a restaurant until now. This is a new "formula" implemented by Subway franchise headquarters. I wrote them a complaint letter to their customer service dept. via their website, and received a letter back saying how they valued each and every letter they receive, and that a representative would get back to me within 10 working days to resolve the matter. In this letter, I told them that I didn't appreciate being charged more now, and served much less. I NEVER received my customer representative letter. This is ridiculous, and totally unnecessary. It is corporate greed, nothing more. Blatantly obvious. I and each member of my rather large family will now officially boycott Subway, and will gladly share our bad experiences from this company with whomever should ask. It is an atrocity to be charged over 8 dollars for a 6 inch sandwich, with as few as 2 paper thin slices of meat, and 3 black olives, a tiny dab of mayo or mustard, small drink, and be smiled at the whole time you are getting shafted. The kids meals here have also gotten ridiculously small. The kids sandwiches (last time I got one for our son) I measured. It was 2 1/2 inches long, had one slice of thin meat one slice of cheese and a tiny dab of mayo. My 5 yr old son left hungry, we went elsewhere and got more food just to get full. You know, at least at McDonalds, you can get a kids meal that will fill a child. 6 nuggets, or a dbl cheeseburger and fries will do pretty well at that, and the prices are usually less than subway there too. Subway has chosen to raise prices, lower standards, skimp on portions, and therefore work themselves out of loyal customers.

Tattmann
erwin, Tennessee
U.S.A.