EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
businessbureau.com CLICK HERE to see how Superior Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
Superior Benefits program is fraudulent and misleading. After the initial phone call I was expecting a Visa card with in 15 to 20 days after they basically stole my $299.00 from my bank account. This was Dec.17, 2003
I called and was told that I was to receive a package first, which didn't arrive for five weeks. I called again and was told that I would be receiving a form from the bank in a week which once was returned I would get the Visa card.
After the week was up I called again and was told that the bank had sent out the form that day. This was Feb. 6,2004.
Another week passed so once again I called and demanded to speak to the person in charge. He made excuses for all of the delays and said that I would be receiving the bank form around Feb. 27, 2004. Never arrived.
When I attempted to phone again there was no answer.This continued for three days and then I found this site. And surprize,surprize- Who was the first company complaint against? You guessed it, Superior Benefits!
I have been financially and emotionally devastated by this so called company. I want my money back and for the ripoff artists to be promptly exposed and properly reprimanded!