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  • Report: #1021844

Complaint Review: SW Advantage

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: Ying — Cary North Carolina United States of America
SW Advantage
Internet United States of America

SW Advantage SW Advantage stealing money from my credit card Internet

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On one Summer weekend of 2012, the SW Advantage sales girl came to our house to sell children books. The books were a little overpriced, but I still bought some because, first, I was in good mood on that day, second, it's a hot day and I had compassion for the sales girl, who carried a lot of books to our house.

8 months later, I found out that on my credit card history, I had a $19.95 payment to SW Advantage monthly! I searched my email box and found a email from them half a year ago, saying that my free trail period was over and they would start to charge me if I don't call them to cancel the service. When the sales girl sold me the book, she never mention anything about membership or monthly fee.  I never expected email from them and how should I be supposed to open every junk email to prevent somebody from charging me for some service that I don't even know?

I called them and they immediately promised me to cancel the service and give me full refund. They asked me to write down a confirmation number. I told them I don't have pen. They said they would email me the confirmation number, but I never received it. You can't trust them at all!

I shouldn't have been nice to the sales girl. I shouldn't have had compassion for her. They are bad people!

That's not business. That's stealing money! That's crime and sin!

This report was posted on Ripoff Report on 02/28/2013 09:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/SW-Advantage/internet/SW-Advantage-SW-Advantage-stealing-money-from-my-credit-card-Internet-1021844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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