- Report: #948729
Report - Rebuttal - Arbitrate
Complaint Review: SWREG Digital River
SWREG Digital River10380 Bren Rd West Minnetonka, MN 55343 Minnetonka, Minnesota United States of America
SWREG Digital River Selling bad key codes Minnetonka, Minnesota
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"The product key found on your computer has been detected on multiple computers. You may be a victim of software counterfeiting. Please contact your vendor for right product key."
I wrote SWREG about this notice and the problem. In addition to asking them what is going on, I also asked them to rectify this problem. I also informed them that if they can't send me a valid product code, then I would like a full refund.
In addition to writing SWREG, I wrote the manufacturer of the product. I received an email from them stating that I can expect a reply sometime as soon as possible after Oct. 8 since they are on holiday. I won't be holding my breath waiting. The same goes for awaiting a reply from SWREG.
Here I sit with a program I can't use because my one of a kind product key just for my computer only has been detected on multiple computers. As for myself "may be a victim of software counterfeiting" there is no "may be" about it!
This report was posted on Ripoff Report on 09/30/2012 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/SWREG-Digital-River/Minnetonka-Minnesota-55343/SWREG-Digital-River-Selling-bad-key-codes-Minnetonka-Minnesota-948729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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