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  • Report: #283067

Complaint Review: SYMANTEC- NORTON

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  • Submitted: Mon, November 05, 2007
  • Updated: Mon, November 05, 2007

  • Reported By:wolfville Nova Scotia
SYMANTEC- NORTON
www.symantec.com Internet Canada

SYMANTEC- NORTON automatic renewal of a program I did not request ,part of programs included in new computer Internet Internet

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

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Symantec-Norton has automatically renewed and billed me for a program (SYMANTEC INTERNET SECURITY) which I did not buy.

This programm was included in a new TOSHIBA computer without my knowledge at the time of the purchase.

Good business procedures would have required the Company to ask me if I wanted to renew the subscription and do not charge my credit card of which I never give the above mentioned Company the number nor permission to use it.

Colombo
wolfville, Nova Scotia
Canada

This report was posted on Ripoff Report on 11/05/2007 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/SYMANTEC-NORTON/internet/SYMANTEC-NORTON-automatic-renewal-of-a-program-I-did-not-request-part-of-programs-includ-283067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
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#2 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
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What's this?

#3 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
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#4 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
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