• Report: #572386

Complaint Review: Safe Cart - safecart.com

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  • Submitted: Sat, February 20, 2010
  • Updated: Tue, April 13, 2010

  • Reported By: Venus — keizer Oregon United States of America
Safe Cart - safecart.com
FEDERAL WAY, Washington United States of America

Safe Cart - safecart.com i HAVE A CHARGE ON MY CREDIT CARD THAT i DON'T KNOW WHAT IT IS FOR FEDERAL WAY, Washington

*UPDATE Employee: SafeCart Customer Service

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I HAVE A CHARGE OF $19.97 ON MY CREDIT CARD STATEMENT THAT I DON'T KNOW WHAT IS FOR, I CALLED MY CREDIT CARD FOR INFO, WAS GIVEN A PHONE NUMBER TO CALL, COULD NOT GET THROUGH TO ANY ONE.   TRIED GOING ON LINE, ADDRESS IS INVALID.

This report was posted on Ripoff Report on 02/20/2010 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Safe-Cart-safecartcom/FEDERAL-WAY-Washington-/Safe-Cart-safecartcom-i-HAVE-A-CHARGE-ON-MY-CREDIT-CARD-THAT-i-DONT-KNOW-WHAT-IT-IS-572386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

SafeCart Customer Service

AUTHOR: Marlon - (Canada)

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team can be reached toll free at 1-877-370-9229. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.

Please write or call us and we will be happy to help you.

Best wishes,

Marlon
SafeCart Customer Support
www.SafeCart.com
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