• Report: #558972

Complaint Review: Safe Cart - safecart.com

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  • Submitted: Sat, January 23, 2010
  • Updated: Tue, April 13, 2010

  • Reported By: Diane — Ephrata United States of America
Safe Cart - safecart.com
SAFE-CART.com Federal Way Seattle, Washington United States of America

Safe Cart - safecart.com Charged twice for one purchace. Seattle, Washington

*UPDATE Employee: SafeCart Customer Service

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This report was posted on Ripoff Report on 01/23/2010 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Safe-Cart-safecartcom/Seattle-Washington-/Safe-Cart-safecartcom-Charged-twice-for-one-purchace-Seattle-Washington-558972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

SafeCart Customer Service

AUTHOR: Marlon - (Canada)

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

I am sorry to hear about the problems you experienced when ordering with us and I urge you to contact us directly so we can assist you. Our Customer Support team can be reached toll free at 1-877-370-9229. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.

Please write or call us and we will be happy to help you.

Best wishes,

Marlon
SafeCart Customer Support
www.SafeCart.com
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