• Report: #895580

Complaint Review: Safe Cart

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  • Submitted: Sun, June 10, 2012
  • Updated: Mon, June 18, 2012

  • Reported By: Nicky — Chicago Illinois United States of America
Safe Cart
Internet United States of America

Safe Cart Downloads did not work, could not open account as requested. Set up the account, could never enter InternetI, Internet

*UPDATE Employee: SafeCart Charge

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SAFECART Is a big rip-off.  They changed the price of the downloads after you entered your credit card info.  They added an automatic renewal clause, but never mentioned this before belling your card.  I set up my account, trying to get a refund, your password does not work, neither does the one they give you work. 

This report was posted on Ripoff Report on 06/10/2012 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Safe-Cart/internet/Safe-Cart-Downloads-did-not-work-could-not-open-account-as-requested-Set-up-the-accoun-895580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - (Canada)

Hello,

We are sorry to hear you had such a bad experience with your order. SafeCart does not set pricing or charges to your account. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

The payment amount that was charged to you would have been displayed before check out and along with the agreement stating the Automatic Renewal Service can be opted out of. We apologize you did not see this but any assistance you require we will be happy to help you with. If you could give us a call at 1-855-432-0727 M-F 6am to 5pm Sat-Sun 8am to 4pm PST or email us at customerservice@safecart.com

We look forward in helping you with your issue

Kind regards,

Kristy
SafeCart Customer Support
www.safecart.com
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