- Report: #971455
Report - Rebuttal - Arbitrate
Complaint Review: Safe Smoke Vapors
Safe Smoke Vapors1602 Alton Road #565 Internet United States of America
Safe Smoke Vapors No Flame E-Cig Internet Scam Internet
When trying to resolve the problem, the manager did not want to, and did not refund, even though it says that 100% money back guarantee, they charge $24.95 in S/H for you to send it back. These people will NOT work with you at all.
The customer representative I spoke with was VERY polite, and kept apologizing for the problems that his higher ups were causing. This is not a problem with the service, its the management that will not give you the refund.
The only options they gave me were to be refunded $40 out of the 100, then put me on hold and changed it to $59 for refund. The only way they would give me the full refund would be to pay $30 for S/H. Getting refunded from these people is like pulling eye teeth.
Do not buy this product, it is a scam. The 2 week trial period for mine ends in two days, and then they're supposed to start charging, but already charged $99.67 today. Its a trap, please do not buy this product.
This report was posted on Ripoff Report on 11/19/2012 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Safe-Smoke-Vapors/internet/Safe-Smoke-Vapors-No-Flame-E-Cig-Internet-Scam-Internet-971455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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