• Report: #322240

Complaint Review: SafeCart

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  • Submitted: Sat, March 29, 2008
  • Updated: Tue, April 08, 2008

  • Reported By:Southern Other
SafeCart
780 Tolmie Ave. Victoria, British Columbia Canada

SafeCart Fraudulently charged my credit card account Victoria British Columbia

*Author of original report: Retract original claim of SAFE-CART.COM fraudulently charging my credit card.

*UPDATE Employee: Charges from WWW.SAFE-CART.COM - explained

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In looking over my credit card statement, I noticed one of the charges was unfamiliar. I made a mental note to check with my wife about this charge and in reviewing our purchases we decided neither had conducted any business with "WWW.SAFE-CART.COM -NY"

I "Googled" the web address and immediately found over a dozen complaints of fraudulent credit card charges against this same name, "WWW.SAFE-CART.COM -NY".

Further online checks of this web address showed that it apparently belongs to a company named "SafeCart" with its head office in the city of Victoria, British Columbia and located on Vancouver Island, Canada.

I had my credit card company stop payment on the charge. Incidentally, this CC company has a neat, user friendly, online system for handling such disputed charges while they are being investigated.

Wfl
Southern
U.S.A.

This report was posted on Ripoff Report on 03/29/2008 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/SafeCart/Victoria-British-Columbia-VBX-3W4/SafeCart-Fraudulently-charged-my-credit-card-account-Victoria-British-Columbia-322240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Retract original claim of SAFE-CART.COM fraudulently charging my credit card.

AUTHOR: Wfl - (U.S.A.)

I muct apologize for my original claim of SAFT-CART fraudulently charging my credit card acct $39.95.

I have found my records (all on my own, and with no outside influence) of having downloaded a computer program on line. The credit card payment WAS handled thru the "SAFE-CART" Company (WWW.SAFE-CART.COM).
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#2 UPDATE Employee

Charges from WWW.SAFE-CART.COM - explained

AUTHOR: Safecart - (Canada)

Hello Wfl,

This is Kathleen from SafeCart. I'd like to provide you some information regarding our company and help you verify the transactions recorded on your Credit Cart statement.

SafeCart provides online sellers of digital products such as downloadable software, e-books and the like, the facilities to accept credit card and PayPal payments through our secure shopping cart and checkout. When a purchase is made from a merchant or publisher who uses SafeCart internet payment services, the payment processor on the credit card statement shows as www.safe-cart.com and not the merchant's name. If PayPal was used, SAFECART is displayed. The URL, www.safe-cart.com is our official website address.

I'd like to assist you in referencing this purchase - could you please contact me through our online form at www.safe-cart.com/contact Please write ATTENTION KATHLEEN at the beginning of your message to ensure it makes it to my desk asap.

Thank you,

Kathleen
SafeCart
http://www.safe-cart.com
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