• Report: #1052520

Complaint Review: SafeCart.com

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  • Submitted: Mon, May 20, 2013
  • Updated: Mon, May 20, 2013

  • Reported By: Buddy — Pekin Indiana
SafeCart.com
WA Internet USA

SafeCart.com Unat SafeCart charges my debt account $19.99 without my knowledge, I did not buy nothing!!! Internet

*REBUTTAL Owner of company: SafeCart Charge

*UPDATE Employee: SafeCart Charge

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 I have a $19.99 charge on mydebt Card that I know nothing about. It was charged to my account by www.safecart.com  Federal Way, Wa. I don't know who these people are and would like to have an address or phone number for them. I am blocking them from my account .

Buddy


This report was posted on Ripoff Report on 05/20/2013 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/SafeCartcom/internet/SafeCartcom-Unat-SafeCart-charges-my-debt-account-1999-without-my-knowledge-I-did-not-1052520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

SafeCart Charge

AUTHOR: CustomerSupport - ()

Hello Buddy,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com

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#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

Hello,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com

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