- Report: #1050109
Report - Rebuttal - Arbitrate
Complaint Review: Safeguard Properties
Safeguard Properties7887 Safeguard Circle Valley View, Ohio USA
Safeguard Properties Illegally enered my property, $50,000property loss and $10,000 property damage Valley View Ohio
*Author of original report: All evidence points to Safeguard
*General Comment: Not the Pres Companies fault
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I returned to my property in St. Mary's County, Maryland, from an extended, trip, in mid-January 2013 to find my utilities turned off, notes taped to my front doors and windows, the front door handleset lock changed and the rear slider on my deck completely unlocked. Upon entering the property, through the unlocked rear slider I found the house, a three strory, four bedroom colonial, completely vandalalized. The door from the garage to the kitchen was destroyed from INSIDE the house and several items, part of an antique bed headboard and a box spring from an antique bedroom, a wing chair from the master bedroom, both on the second floor, a table saw brought up from he basement and a Beatles poster that was hanging in the foyer, sitting in the garage, as if they were to be loaded from there.
As I walked through the property, every room had been sacked and vandalized. [continued below]....
On Monday I learned that the company named on the taped note was actually Safeguard Properties, not BAC Field Services, as the note read. I called and inquired what was going on. The property was delinquent, but not in foreclosure. Everything I owned was in the home. I was given an "Escalation Manager" that I could only reach by email. In order to speak to him, I had to call a central number and he would call back, whenever he felt like it. I was ordered to provide pictures of what the house looked like, before it was pillaged. After two weeks, my "Escalation Manager", became unreachable.
Three months later, I was told, after emailing the "Escalation Manager's" superior that he "...had transitioned out of theft investigations and was no longer my point of contact." He returned the pictures I had sent and directed me to call a toll free number and file new claim to restart the process. When I called the toll free, I was hung up on the first try. Then, I was given a reference number and told to provide a list of losses and an accound of events, directly to Safeguard Properties legal department!! I was also informed that I "...should have expected something like this to happen", because I delinquent.
I have retained counsel and intend to file suit against Bank of America, Safeguard Properties and all "John Doe" contractors. Any other attorneys that have experience with Safeguard, in the State of Maryland, I would love to talk to you.
This report was posted on Ripoff Report on 05/11/2013 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Safeguard-Properties/Valley-View-Ohio-44125/Safeguard-Properties-Illegally-enered-my-property-50000property-loss-and-10000-prop-1050109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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