- Report: #1071158
Report - Rebuttal - Arbitrate
Complaint Review: Safety restore
Safety restore45 meadow street! Westfield, MA Westfield, Massachusetts USA
Safety restore Failed to repair or to contact owner Westfield Massachusetts
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Bought the repair service for my seat belt which had a broken retractor spring through eBay. I mailed the seat belt to them, then recieved a notice that they were kicked off eBay due to complaints of service. I attempted to contact them through their website, email, customer service phone number, and Facebook with only a responce on Facebook which quickly ended after I provided the information they requested. I contacted the owner of the auction through eBay once, before that phone number was no longer accepting messages. Finally contacted their local mayors office. I was mailed back the seat belt which has now been vandalized and in worst shape than when I sent it almost 4 months ago.
Only positive feedback is from local people so it seems face to face buisness is ok, but others have to suffer.
This report was posted on Ripoff Report on 07/29/2013 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Safety-restore/Westfield-Massachusetts-01085/Safety-restore-Failed-to-repair-or-to-contact-owner-Westfield-Massachusetts-1071158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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