Earlier today I did some Sunday shopping at a local Shoprite that I frequent. while I was there I had found some bonless skinless Chicken Breasts that were 2.99 a lb and I realised I had a raincheck for for from the previous sale at $1,99 that was still good till September, so I decide to use it. In a hurry I decided to go to the u-scan. because the policy is to give any coupon or raincheck to an attendant before scanning. I called the attendant to my scan station.
however in attempting to adjust the marked price of $8.82 to the raincheck price of $5.99 he accidentally scanned the item FOUR times however in attempting correcting it he only voided TWO of the misscans, thus though he did gave me the raincheck price of $5.99 he failed to void the two misscans of $8.82 each= an overcharge of $17.64 added to-not voided from my bill though I pointed this out to him, he claimed that he voided all the scans when in reality he only voided two of the four he kept telling me that he voided all of the scans, but the $17. [continued below]....
.....64 overcharge was still on my bill.
Normally in the event of a void the reciept either shows a subtraction or no charge at all. despite all of this he still said the charge on my bill was voided. It was NOT! though I got the raincheck price of the Bonless chicken breasts I ALSO paid $17+ for thin air, for absolutely nothing!!!!! I in more than two decades as a frequent shopper to Shoprites both those owned by the Saker family and others owned by two other owners that I also frequent, have never experienced such a brazen display of non professionalism and outright theft.
This is a dissapoinment to me as a loyal shopper to that particular Shoprite, other Saker owned Shoprites and the other Shoprites where I have never ever had trouble in this situation. I have spent tens of thousands of dollars in Shoprites over 20 years and never have had a problem with anything until this moment.