- Report: #804075
Report - Rebuttal - Arbitrate
Complaint Review: Sallie Mae Department of Education Loan Services
Sallie Mae Department of Education Loan ServicesP.O. Box 9635 Wilkes-Barre, Pennsylvania United States of America
Sallie Mae Department of Education Loan Services Ripped Off, Complaint, Lack of Customer Service Wilkes-Barre, Pennsylvania
*Consumer Comment: Question
I have made a simple request that all charges, payments, credits and information on the account be forwarded to me for my review and this has not happened. Payments that were made have not appeared correctly or at all on invoices, bills, etc., so I do not know the actual account balance. As well, monthly payments went from $50.00 to $166.00 without any account changes or notifications. I have tried everything and still make calls, leave messages, speak to people but all talk but NO ACTION! What to do Next?
This report was posted on Ripoff Report on 12/02/2011 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sallie-Mae-Department-of-Education-Loan-Services/Wilkes-Barre-Pennsylvania-18773-9635/Sallie-Mae-Department-of-Education-Loan-Services-Ripped-Off-Complaint-Lack-of-Customer-804075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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