- Report: #784360
Report - Rebuttal - Arbitrate
Complaint Review: Sallie Mae and more
Sallie Mae and morePo Bos 9635 Wilkes-Barre, Pennsylvania United States of America
Sallie Mae and more Student Assistant Corporation, Harrasement of not just Sallie Mae but others that claim to be a collection agency of Sallie Mae Wilkes-Barre, Pennsylvania
*Consumer Suggestion: Similar Sallie Mae Call Symptoms
The time the school loan came due, I had lost my job and my daughter had become pregnant and was out of work her self. We were down to one income, my husband and after being out of work almost a year we lost everything and fell behind on everything.
It has now been about four years and we have been trying to handle paying her school loans. The problem is everytime we call Sallie Mae we get the run around and now it seems what was now one loan they are saying was split into two loans plus one more loan that Wells Fargo has. They are several payment involve that we just cannot possiably pay.
We have tried paying at least something, worked out with one on a payment but the other two just say one thing and than another. After paying on the one they are now saying we are behind again.
We have sent in paper work to try and combine all three loans in to one to have one low monthly payment, but have not heard anything on it yet. The problem I have is every time I call, it not the same person, they don't make records of you calling, it seems like they have several phone numbers and different area that they work out of. I have gone to writing everything so there record of everything.
Now it not just Sallie Mae calling you have other companies calling on a dalily basis that say they represent Sallie Mae. When you call Sallie Mae they say they are there own collection agency and the other companies are fraud.
I started telling these companies that we only deal with Sallie Mae, that they are fraud according to Sallie Mae. It does not work not only do they call you but they call your family members, friends and people that barely know you. What happen to the privacy act? The other day a person was called looking for my daughter, she barely even knows. Is this not against my daughter rights? This person that was called, turned around and called my daughter saying Student Assistant Corporation was looking for her about her school loan. They gave this person information that she had no business knowing.
My mother says they call real early in the morning, all day long. She gotten to the point she says I don't know that person. At one time she was receiving around 6 or more phone calls a day, a different person and some time a different phone number.
Student Assistant Corporation is a loan company wanting to take over my daughter loan, they have nothing to due with her loans now and they are the worse of many phone calls.
All we are asking is for help, to have one manageable payment, so we can pay this debt. Instead all we get is harrasing phone calls, many different answers and nothing ever solved. Does anyone know where we can go to get help, maybe a lawyer to call or someone that can help us get these loans under control and have the harrasing phone call stop, especially to people that have nothing to due with loans.
I thought about writing to congress, BBB, President, who ever to be heard of the many phone calls are getting out of hand expescially telling other people information and calling them several times a day. I just don't know anymore. We try to work with Salli Mae and Wells Fargo and just don't get anywhere. We are banging our head against the wall.
My advice is if anyone trying to go to college, please stay away from school loans. It's a trapment of loans that never end and become your worse night mare. Soon one loan become two and three and than everything become out of hand and you loose track of what is owed and what school has put a claim in to Sallie Mae. Run, run away and never look back when it comes to school loan.
Has anyone gone through this or going through this that have found answer. I would love to hear from you.
This report was posted on Ripoff Report on 10/03/2011 07:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sallie-Mae-and-more/Wilkes-Barre-Pennsylvania-18773/Sallie-Mae-and-more-Student-Assistant-Corporation-Harrasement-of-not-just-Sallie-Mae-but-784360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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