- Report: #1046870
Report - Rebuttal - Arbitrate
Complaint Review: Salonsoftware.net
Salonsoftware.net1337 N Ashland Ave Chicago, Illinois United States of America
Salonsoftware.net Emicor Salon Software Unprofessional,cheating methods to deny $1700 worth of equipment return Chicago, Illinois
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February 2012 they agreed to take back the equipment which i shipped them to their address with UPS spending another $120.00.2 months no response.When i contacted they confirmed reciept but claimed that computer was damaged.As per UPS they were supposed to inspect the pacjage and report damage within reasonable time frame.My all arguments about ethical business practice require them to refund my money headed nowhere.Being fed up i asked them to ship my equipment back.Its more than a year now and i did not recieve my equipments worth $1700 i paid from my hard earned money.
I tried contacting them again in August 2012 and they blamed everything on his old rep who was fired and they promised to take care but no actions so far.
I filed the complaint with better business beureu and they sent them my complaint.BBB Chicago advised me non reciept of their response and proceed with authorities in Chicago area.
I am going to follow up with Attorney Gneral of Chicago but i want others to be wary of this company.One lesson i learnt that internet reviews and ranking could be misleading so please do a good reserach thru multiple sources before buying anythibng from internet.
This report was posted on Ripoff Report on 04/28/2013 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Salonsoftwarenet/Chicago-Illinois-60622/Salonsoftwarenet-Emicor-Salon-Software-Unprofessionalcheating-methods-to-deny-1700-wort-1046870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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