• Report: #478255

Complaint Review: Salt River Solar & Wind Salt River Energy

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  • Submitted: Mon, August 10, 2009
  • Updated: Tue, August 31, 2010

  • Reported By:Glendale Arizona
Salt River Solar & Wind Salt River Energy
13370 Foxfire Dr. Suite 104, Surprise Arizona Phoenix Metro, Arizona U.S.A.

Salt River Solar & Wind Slat River Energy Takes Deposits on Solar Energy Products and Does Not Deliver Phoenix Metro Arizona

*REBUTTAL Owner of company: Get to know us..

*UPDATE EX-employee responds: Salt river solar

*Consumer Comment: Salt River IS A SCAM -- STAY FAR FAR AWAY FROM THEM!!

* : Salt River Solar and Wind, LLC. is an A+ Better Business Bureau Accredited Business

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I recently found an advertisement for this company in a magazine that came in the mail. I was looking into putting solar on our home so I called and asked them to come to our home. The guy that showed up had tatoos from his neck to his wrists.

After a breif presentation (that had no pictures of installs or referrals) about the company and how they we one of the top companies in Phoenix the salesman started using car salesman type closing methods to get us to buy. I asked for some referrals and the guy got upset with us.

I asked the guy to leave and he got up and stormed out.

I mentioned this to some coworkers and to my dismay I found 2 others who had similar experiences with this company.

One coworker said that they DID make a contract with this company and has regreted it now 4 months later. Stating that the company constantly makes excuses for not performing. I recommended that the file a complaint with the Register of Contractors. She is worried that these "USED CAR SALESMAN" scare her and that she feared that this company would retaliate somehow.

After hearing her story I remembered that this website existied for this reason.

TO WARN THE PUBLIC ABOUT THIS COMPANY.

And hope that you check out this company before you give them any money.

You will most likely be ripped off!!

Magie
Glendale, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/10/2009 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Salt-River-Solar-Wind-Salt-River-Energy/Phoenix-Metro-Arizona/Salt-River-Solar-Wind-Slat-River-Energy-Takes-Deposits-on-Solar-Energy-Products-and-Does-478255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Get to know us..

AUTHOR: The Salt River Solar & Wind Family - (USA)

The Salt River Solar & Wind family of employees and owners encourage anyone and everyone to do their homework when making such an important purchase. When you do, you will see that we are the best! Simply put.

Call us anytime to schedule a tour of our facilities, learn more about our business practices, and get to know who we are. 623.975.2313 Office SaltRiverEnergy.com

Sincerely, David Baum & Mike Fricker - Owners 

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#2 UPDATE EX-employee responds

Salt river solar

AUTHOR: Randy - (United States of America)

They really are bad business owners.  Please do your homework.  Solar is very expensive and you want it installed properly as well as installed, period!  there is a reason why they went from 200 employees to 50.
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#3 Consumer Comment

Salt River IS A SCAM -- STAY FAR FAR AWAY FROM THEM!!

AUTHOR: JonesersRX7 - (United States of America)

What the owner(s) said above is a lie and their BBB report will have fraud (justice) written on it very soon.

This company is evil and out to steal from Arizona residents.

Please whatever you do - STAY FAR AWAY FROM SALT RIVER SOLAR AND WIND!


This company will rip you off guaranteed


Go with a real company that only works with solar and won't try to scam you like salt river and solar did and still does


Why do you think they don't show referrals? Salt River Solar and Wind is a complete scam.



Stay Away from Salt River Solar and Wind! Please Arizona wise up and stay away from this company. Go anywhere else but with Salt River Solar!
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#4

Salt River Solar and Wind, LLC. is an A+ Better Business Bureau Accredited Business

AUTHOR: The Salt River Solar & Wind Family - (USA)

After reading Magie from Glendales complaint against our company we were shocked and dismayed. We pride ourselves on our Traits of Leadership first of all. In these traits falls things like; integrity, honesty dependability, tact, etc. (click www.SaltRiverEnergy.com to read further) We highly encourage consumers to investigate in the legitimacy of any renewable energy company, as there are many jumping on the solar bandwagon right now.


There are many success stories with our customers as there have been very few who have been dissatisfied in any form with our services. All of our Sales staff has been thoroughly trained both through our management team as well as SunPower Corp.s product training.


This is what is true about the statements Magie has made.


1.  We DO NOT supply customers private information as a referral only to benefit our pocket book. All of our customers sign a privacy statement, in which, we promise NOT to give out personal information of any kind to any third party for any reason. After all, no one wants to be bothered in the middle of dinner. This is why we are accredited members of the Better Business Bureau with an A+ Rating (http://www.bbb.org/central-northern-western-arizona/business-reviews/contractors-electrical/salt-river-solar-wind-in-surprise-az-1000004009/ ). So that consumers may investigate through a legitimate, well known consumer advocacy agency.


2.   Some of our staff came from one of the top Fleet Sales departments in the United States for a well known American Automobile Manufacturer.


3.   Some of our staff have tattoos. (As do many people in many businesses all over the world.)


Here is our suggestion, if anyone is ever dissatisfied with our staff or our services, first call us. The owners will always try to remedy the issue to the satisfaction of our customers. (We value our A+ BBB rating). Then there is always the Better Business Bureau http://maricopa.bbb.org/  and the Registrar of Contractors http://www.azroc.gov/ , our ROC# is 254115.


And last but not least, be cautious of vicious rumors, treat others the way you would like to be treated, and always do the right thing. We encourage Magies friends to contact us, if there is any problem on any contract, if they are in fact real contracts, as the retaliation accusation is just silly.


As always, anyone is free at anytime to contact us for further questions or concerns.


Sincerely,


David Baum, General Sales Manager/ Owner  602-999-5828 Personal Cell


Mike Fricker, General Manager/ Owner  623-238-5252 Personal Cell


The Salt River Solar & Wind Family


623-975-2313 Surprise


866-975-2313 Toll Free


928-774-2189 Northern Arizona


520-623-9138 Southern Arizona


www.SaltRiverEnergy.com

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