- Report: #873140
Report - Rebuttal - Arbitrate
Complaint Review: Salt River Solar and Wind
Salt River Solar and Wind13370 W. Foxfire Dr. #104 Internet, Arizona United States of America
Salt River Solar and Wind Delay,Delay,Delay,No Status Update,Delay Internet, Arizona
*Author of original report: Update
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
*Signed the solar contract and gave our down payment in 10/11, I was told by APS we had to have the solar installed by 04/23/2012
*Called and sent emails asking about status update starting on 12/11
*On 01/12 I emailed and called asking if they obtained the permits, Salt River Solar and Wind stated they havent started the process yet. Salt River Solar and Wind ensured me they had a lot of time for me not to worry.
* March 22nd I was contacted by the Salt River Solar and Wind stating they needed me to contact the HOA and deal with them about the solar approval. Salt River Solar and Wind still ensured me our solar would be installed on time.
*04/04/2012, I sent the approval from the HOA to Salt River Solar and Wind. I asked them if they were going to have my solar installed by the deadline 04/23/2012. Salt River Solar and Wind stated they shall/ must have it done by that time.
Keep in mind pretty much every day leading up to 04/23/2012 I was either calling them or emailing them reminding my solar need to be done.
04/17/2012, 6 days before the rebate expires. Salt River Solar and Wind sent me an email with a form to fill a solar rebate extension.
04/23/2012 the company came out to install the braces on the roof, but not one in the office knows when they will finish my solar project. I dont even have a project finish date. I got off the APS equalizer plan back in December 2011, because I was ensure by the company in writing that my solar would be installed in 180 days. On 04/22/2012 it was recorded heat in Phoenix, and now Im going to have a high electric bill because of my lack of solar.
Why didnt I read the company reviews prior to giving the down payment? This is the worst customer service I have ever had with a company. They will not honor their word and everyone blames each other for when my solar isnt installed. I so glad I told my neighbors and family to hold off on getting solar with this company until my solar gets installed.
We all need 3 on our side to investigate this company.
This report was posted on Ripoff Report on 04/24/2012 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Salt-River-Solar-and-Wind/Internet-Arizona-85374/Salt-River-Solar-and-Wind-DelayDelayDelayNo-Status-UpdateDelay-Internet-Arizona-873140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.