- Report: #474004
Report - Rebuttal - Arbitrate
Complaint Review: Salute Visa Card
Salute Visa CardP.O. Box 105341 ATLANTA, Georgia U.S.A.
Salute Visa Card DISGUSTING SCAM ATLANTA Georgia
* : Salute employees are hard of hearing
As a matter of fact, after only about 8 months my credit line had been increased to $400.00. I was very pleased with the company.
Then, abruptly in the ninth month (January 2009), I was suddenly informed that Salute was "cancelling the credit program" I had signed up for and the card was no longer valid. But I was still liable to paying off my old balance. I was okay with that.
But check it out: even though they had CANCELLED the card and I had no available credit, they continued to bill my account for a $19.00 monthly "service charge"! This was ridiculous as I was paying $30.00 a month on an ACH payment and between the $19 fee and the interest charges, this would ensure I would virtually never get out of debt.
I called the company and of course got nowhere. I complained to the Attorney general and the Governor of Georgia and they forwarded my complaint to the Federal Trade Commission, which did nothing. I continued to write letters to the company, to various agencies and to complain.
FInally, they gave my account a $50.00 "courtesy credit" and another $57.00 in credits and the balance is now half of what it was. But they are continuing to charge the $19.00 monthly "service charge."
Next month I will cut them a check for the entire balance and be rid of them. But this is definitely a SCAM outfit---If you haven't signed up with them yet, don't!
This report was posted on Ripoff Report on 07/28/2009 12:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Salute-Visa-Card/ATLANTA-Georgia-30348/Salute-Visa-Card-DISGUSTING-SCAM-ATLANTA-Georgia-474004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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