- Report: #492163
Report - Rebuttal - Arbitrate
Complaint Review: Samsung Canada LCD TV LNT4661FX
Samsung Canada LCD TV LNT4661FXhttp://www.samsung.com/ca/info/contactus.html Internet United States of America
Samsung Canada LCD TV LNT4661FX Samsung LCD TV power clicking issue Internet
Re: power boards with bad capacitors
We are disappointed Samsung won't stand behind the tv I purchased LNT4661FX tv Mar 2008. Authorized Samsung service providers we've spoken to, and user reports on the internet confirm the problem capacitors used in the power supply that is causing the same power up issue for us, why doesn't Samsung? Or is it Samsung knows but doesn't want to do anything about it?
The symptoms begin with the TV making multiple attempts to turn on, clicking until finally successful. Worse from a cold start.
We bought the product because of the Samsung name thinking it represented a quality product. Samsung's response to the capacitor issue puts that into question.
Samsung File 2006768965
This report was posted on Ripoff Report on 09/09/2009 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Samsung-Canada-LCD-TV-LNT4661FX/internet/Samsung-Canada-LCD-TV-LNT4661FX-Samsung-LCD-TV-power-clicking-issue-Internet-492163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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