This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
So I bought a 3D tv from Samsung a year ago and it's already broke twice. Six months after I bought it the tv went black and the technician broke the screen so Samsung replaced the screen. Exactly six months after the initial repair the tv goes black again and this time left an internal crack. Good old Samsung refuses to repair the tv because of "physical damage". I nicely explained to the CS rep that the mysterious crack happened when the tv went black. He basically called me a liar and told me tough luck. It has been 2 weeks of arguing back and forth with Samsung about this defective tv and it's almost like they are laughing at me on the other end. I have done many online searches for this tv to see if it is an ongoing problem and you would be amazed at the 1000's and 1000's of complaints. Everyone who has a problem needs to contact the Better Buisness Bereau and make a complaint against them. It doesnt take much time but it will save many others the headache of purchasing a Samsung product. Im getting so tired of spending my hard earned money on products these companies don't even stand behind. I urge you to post and repost everywhere your experience with the poor customer and lack of care for loyal customers that Samsung is displaying.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.